nobu's Responsible Gaming — Stay informed, enjoy safely
Betting and casino games are a form of entertainment — not a source of income. nobu wants every player to stay aware of their budget, time, and mental well-being. On this page you will find ways to set limits, signs to watch out for, and how to get support.
21+ | For adults onlySafe and Responsible Betting — nobu's Commitment
The Foundation of Responsible Gaming
nobu believes that betting and online gaming remain enjoyable only when kept under control. Even before you join our platform, we want you to know — playing here is entertainment, not a source of income. Every session carries the possibility of losing, and that must be kept in mind while playing.
Our Terms and Conditions clearly state that no one under the age of 21 may open an account or place bets on nobu. This is not just a formal rule — it is part of our sense of responsibility. Keeping young people away from gambling is a social duty, and nobu makes no compromise on this.
Informed gaming means deciding in advance how much time and money you will spend, not increasing bets when you win out of excitement, and not placing larger bets to recover losses. Our FAQ page has answers to questions about account limits and self-exclusion. Reach out to us any time via 24/7 live chat or email for any concern — support is always ready.
Keep in mind
- Betting is not a guaranteed way to earn money
- Do not bet with borrowed or loaned money
- Do not bet under the influence of alcohol or anything else
- Do not place larger bets to try to recover lost money
- No access for those under 21 years of age
Stay in control — tools for setting limits
nobu gives you various tools to keep your gaming habits in check. Using these tools, you can actively set your own limits.
Deposit Limits
Set a limit on how much you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; increasing a limit takes some time.
Session Time Limits
Set a time limit for each gaming session. When the set time runs out, the system will automatically notify you and log you out if needed.
Self-Exclusion
Choose self-exclusion to close your account for a set period or permanently. During this time, logging in or opening a new account is not possible.
Loss Limits
Set a limit so that your session or account is automatically stopped once you have lost a certain amount. This is one of the most effective ways to protect your finances.
Break Feature
Use the cooling-off feature to take a break for a few days — from 24 hours up to several weeks. During this time, placing bets or making deposits will not be possible.
Get Support
If you have trouble setting limits or want to close your account, contact us via 24/7 live chat or email. Our team is ready to help in Bengali.
Recognise the Warning Signs
Betting problems develop gradually. If you notice these signs in yourself or someone close to you, seek help right away:
- Feeling a strong urge to keep betting beyond your budget
- Placing more bets to try to recover money you have lost
- Hiding or lying to family or friends about your gaming
- Taking loans, dipping into savings, or cutting essential expenses to bet
- Feeling restless, irritable, or stressed when unable to play
- Spending time online while neglecting work, studies, or family responsibilities
- Repeatedly trying to stop betting but failing each time
Assess yourself
Think honestly about the questions below regarding yourself. This is a general review — not medical guidance.
In the past month, have you spent more money on betting than you planned?
Have you ever had a disagreement with family because of betting?
After a loss, have you placed more bets to try to recover?
Get Help — You Are Not Alone
Acknowledging a problem and asking for help is the most important step. There are people who can support you beyond nobu as well.
nobu Live Chat and Email Support
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English. For self-exclusion, setting limits, or closing an account, contact us via live chat or email at [email protected].
Family and Trusted People
For betting problems, talking to a family member or a trusted friend is often the most effective first step. Open conversation and mutual support can bring about a big change.
Professional Counselling
Mental health specialists or addiction counsellors can directly help with these kinds of problems. This service is available at mental health hospitals and community clinics in Bangladesh — with full personal confidentiality.
nobu's Commitment
Our commitment to responsible gaming is not limited to rules — it is the core of how we operate. nobu always wants players to use the platform in a healthy and informed way.
Contact Support
All requests for self-exclusion or limit setting are processed on a priority basis. Your identity will be kept completely confidential.
Protection of Minors
Only individuals aged 21 or above may create an account and place bets on nobu. This rule is strictly followed and proof of age is verified at the time of registration.
If there are younger members in your household and you share the same device, log out after every session and do not share your password. Using parental control software on the device is recommended.
For more details about the security of your account, you can find a brief overview on our About Us page. Never share your PIN or password with anyone.
Betting and gaming of any kind on nobu is strictly prohibited for those under 21 years of age.