nobu Privacy Policy
At nobu, protecting your personal information is our priority. This document explains in detail what information we collect, how we store it, and under what circumstances we use it.
This privacy policy applies to all users of the nobu platform and related services. By registering on the nobubet.cam website or using its services, you are considered to have accepted the terms of this policy. Reading this policy together with our Terms and Conditions will give you the complete picture.
What Information We Collect
nobu collects two types of information from its users — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
During registration, login, or account verification, you provide the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Bank account or mobile banking details (bKash, Nagad, Rocket)
- User-chosen username and password
1.2 Information Collected Automatically
While you use the platform, our system automatically records certain technical information:
- Device IP address and location (at country level)
- Browser type, operating system, and device model
- Session duration, pages visited, and click data
- Information collected through cookies and similar tracking technologies
We never store your password in plain text — passwords are always stored as encrypted hashes. All data transfers use SSL technology.
Purpose of Data Collection
nobu uses the information it collects only for the following specific purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Identity verification (KYC) and fraud prevention
- Providing 24/7 live chat and email support
- Improving platform security and performance
- Meeting applicable legal obligations
- Sending bonus and promotional offers (with user consent)
Data Storage and Security
nobu stores users' personal information on secured servers. We use industry-standard security technologies that protect your data from unauthorised access, modification, or disclosure.
3.1 Security Measures
- SSL/TLS encryption is used for all data transfers
- Sensitive information (passwords, payment details) is kept in encrypted form
- Regular security audits are conducted on servers
- Two-factor authentication (OTP) is used to secure logins
3.2 Data Retention Period
Your data may be retained for the duration your account is active and, after account closure, for a set period as required by law. Once the required period has passed, data is securely deleted.
If you notice any security issue or suspicious activity, contact our support team immediately. nobu never asks for passwords via email or messages.
Sharing Information with Third Parties
nobu does not sell or rent your personal information. However, in the following limited circumstances, some information may be shared with third parties:
4.1 Payment Processing
The necessary transaction details are shared with bKash, Nagad, Rocket, and bank transfer platforms to complete deposits and withdrawals. This information is used only to process transactions.
4.2 Technology Service Providers
Game providers (such as Evolution, Pragmatic Play, PG Soft, JILI, etc.) and technology infrastructure providers may have limited access to some information to operate the platform. They are all contractually bound to uphold nobu's privacy standards.
4.3 Legal Obligations
If nobu is required to disclose information as part of a court order, government request, or legal process, it will do so in compliance with applicable law.
Cookies Policy
The nobu website uses cookies and similar technologies. Cookies are small data files stored in your browser that improve your experience on subsequent visits.
5.1 Types of Cookies
- Essential cookies: Required for login sessions, security tokens, and core functionality — these cannot be disabled.
- Functional cookies: Used for language preferences, game history, and personalised experience.
- Analytics cookies: Collect statistical data to understand platform usage; these are not personally identifiable.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.
User Rights
As a nobu user, you have the following rights regarding your own information:
6.1 Right to Access
You can view and review the information stored in your account at any time. This information can be viewed directly from account settings.
6.2 Right to Correction
If any information in your profile is incorrect, you can request a correction through the support team. Additional verification may be required to correct identity-related information.
6.3 Right to Request Deletion
When closing your account, you can request that your data be deleted. However, some information must be retained for a set period due to legal obligations.
6.4 Opting Out of Marketing Communications
If you do not wish to receive bonus and promotional messages, you can turn off this service from account settings or by contacting support.
Protection of Minors' Data
All nobu services are for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration and proof may be requested. Detailed guidance on this is available on our Responsible Gaming page.
If it becomes known that a minor's information has been collected, that account will be closed immediately and the data will be deleted.
International Data Transfers
nobu is an international platform. Your data may be stored on servers located in different countries. Wherever it is stored, we ensure that the standard of data protection remains consistent with this policy.
Changes to This Policy
nobu reserves the right to update this privacy policy as needed. If any significant changes are made, users will be notified via their registered email or through a notice on the platform. Continued use of the service after changes are made will be considered acceptance of the updated policy.
If you have any questions about this policy, you can find answers to common questions on our FAQ page — read the FAQ for more details.
Contact
For any privacy-related requests, complaints, or enquiries, contact us directly:
This privacy policy applies to all services on the nobu platform and has been prepared in accordance with applicable law. To understand the full legal framework of your relationship with nobu, read About Us on our about page.